Director of Operations

Overview

The Director of Operations plays a key role in ensuring the school's smooth, efficient, and innovative day-to-day operations. This position supports the operational infrastructure necessary for delivering dynamic, student-centered learning experiences—in-person and virtually. The Director of Operations will ensure seamless logistics, technology systems, school safety, compliance, and events coordination. The ideal candidate is a detail-oriented, solutions-driven professional who can manage complex logistics while supporting a dynamic, creative, and high-performing school culture.

Specific Skills

Strong project and time management skills; able to prioritize and meet deadlines in a dynamic environment
Excellent communication and interpersonal skills with a strong customer service mindset
Proficient in using digital tools, Student Information Systems, & platforms (Google Workspace, Zoom, PowerSchool, etc.)
Ability to manage school operations across hybrid and in-person settings
Financial literacy and experience with budget tracking, procurement, and documentation
Detail-oriented and organized in managing compliance, records, and reporting
Skilled in coordinating logistics for events, technology rollouts, and daily operations
Knowledge of school operations, state/federal compliance requirements, and HR processes

Responsible For

School Operations & Virtual Learning Infrastructure

Manage operational systems that support AIM HIGH’s hybrid learning model, including facilities, scheduling, supplies, and classroom and virtual environment setup.
Coordinate safe and efficient student arrival, dismissal, and transitions across in-person field experiences and remote days.
Ensure learning environments (studios, classrooms, maker spaces, and digital platforms) are optimized and accessible
Oversee asset and inventory management for equipment, technology, and hybrid learning tools.
Coordinate annual purchasing of materials, furniture, and studio tools for hybrid/in-person use.
Manage food services and transportation logistics—including vendor contracts and schedules.
Lead building safety, safety drills, and maintenance coordination.
Oversee implementation, maintenance, and troubleshooting of digital platforms (e.g., Google Classroom, Zoom, PowerSchool).
Manage distribution and tracking of student/staff tech devices and accounts.
Monitor daily virtual attendance and ensure functioning online learning systems.
Maintain employee HR records and ensure compliance with all employment laws, including onboarding and staff credential tracking.

Compliance, Enrollment, & Administrative Operations

Execute the monthly administrative calendar and ensure timely task completion.
Maintain compliance with state, federal, and local reporting requirements.
Manage enrollment, scheduling, attendance, and student records across physical and digital systems.
Ensure secure and confidential handling of student/staff data in compliance with FERPA.
Oversee logistics for standardized testing (MAP, ACT, End-of-Course) and ensure timely dissemination of progress reports and report cards.
Manage digital storage of IEP documentation in coordination with special education staff.
Support data entry and reporting across all relevant systems.

Budget & Financial Management

Collaborate with the Executive Director/Principal and Finance Team on school budgeting aligned with fiscal best practices.
Maintain accurate financial records and submit documentation for processing and grant compliance.
Oversee procurement and purchasing of supplies, services, and technology.
Monitor budget usage, manage variances, and participate in monthly financial reviews.
Ensure adherence to AIM HIGH’s financial policies and assist with the annual audit process.
Track inventory and ensure timely asset distribution.

Operational Support for Staff and School Programming

Foster a professional, welcoming front office and support environment,
Provide high-quality customer service and responsiveness to students, staff, families, partners, and visitors.
Coordinate logistics for hybrid and in-person events, including showcases, exhibitions, and field studies.
Support team communication and logistics and ensure smooth operations during hybrid and in-person school days.
Assist with onboarding and professional development logistics, including substitute coordination.
Plan staff engagement initiatives (e.g., celebrations, appreciation events, wellness activities).
Support interdisciplinary planning and ensure access to materials and resources across departments.

Student Culture and Family Engagement

Support implementation of schoolwide communication systems for families, including hybrid learning updates, transportation logistics, and event calendars.
Provide responsive, culturally competent support to families and students regarding operational inquiries.
Build positive, supportive relationships with students, acting as a steady presence in the school community.
Provide operational support for student entry, dismissal, safety procedures, and transitions between hybrid schedules.
Coordinate logistics for student clubs, extracurriculars, internships, off-site trips, and in-school events.
Actively contribute to developing and implementing student culture policies, discipline systems, and attendance initiatives.
Support advisors and Transformational Coaches with attendance follow-up, referrals, and student engagement tracking.
Collaborate with the Executive Director/Principal and leadership team to design scalable operational systems that reflect AIM HIGH’s core values: innovation, equity, and creativity.
Actively participate in schoolwide initiatives and demonstrate leadership aligned with a start-up, student-first culture.

Recruitment, Enrollment & Community Outreach

Manage pre-registration and enrollment systems to ensure full enrollment by the first day of school.
Lead student recruitment efforts and community outreach campaigns.
Collaborate with staff to promote AIM HIGH’s programs to families and partner organizations.
Support logistics for orientation, admissions lottery, and recruitment event.

Additional Requirements

Understanding of hybrid learning infrastructure and technology integration in school
Ability to build and maintain systems that support student culture and engagement Cultural competency and commitment to equity, inclusion, and creative learning environments
Adaptability and enthusiasm for working in a start-up, student-first school setting
Collaborative mindset and ability to work cross-functionally with instructional and arts teams Passion for supporting innovative education models and historically underserved student communities

Job Nature

Full Time

Educational Requirements

Required:

Master’s degree in education, business administration, public administration, or a related field preferred.
Minimum of 3 years of experience in school operations management; experience in a charter, hybrid, or project-based learning environment strongly preferred.
Demonstrated experience with financial oversight, budget tracking, procurement, and compliance reporting.
Proven ability to design, implement, and refine operational systems and workflows to support a fast-paced, growing organization.
Excellent organizational, project management, and problem-solving skills with a strong attention to detail.
Technologically proficient, with experience managing digital tools such as SIS (PowerSchool), Google Workspace, Zoom, and hybrid learning platforms.

Preferred:

Experience supporting hybrid, blended, or virtual learning environments.
Familiarity with South Carolina charter school regulatory and compliance requirements.
Experience coordinating technology rollouts and virtual infrastructure for schools.
Background in working with historically underserved student populations and a commitment to educational equity.
Strong interpersonal skills and the ability to build relationships with diverse stakeholders including students, families, staff, and community partners.
Bilingual or multilingual communication skills a plus.

Experience Requirements

Job Location

Columbia, SC

Salary

This position is an executive leadership role for AIM HIGH:

It is highly competitive and commensurate with degree, qualifications, and experience.
A 12-month in-person position (hybrid work options may be available, depending on organizational needs).
It may require occasional travel and participation in evening or weekend events.

Offered a comprehensive benefits package, including health, retirement, and professional development (i.e., insurance and 403(b) for full-time employees, with costs based on chosen coverage).

Job Level

Sr. Position

How to Apply

Interested candidates submit a resume, cover letter, and portfolio to careers@letsaimhigh.org. mentioning "Job Title" in the subject line.

Apply Online